We offer customers the opportunity to return an item within 14 days of their order being delivered. Please note if your items are engraved we cannot offer a refund.
Should you decide to return your item, we will issue you a refund, unless you have been notified otherwise prior to your purchase. This is providing it is returned no later than 14 days after the delivery date, in its unworn and original condition without any damage and with all accompanying documents and materials.
While we do offer all clients free shipping for orders over £30 when delivering your order, we kindly ask you to cover the shipping charge when returning to us.
Please note, we cannot accept refunds on earrings due to hygiene reasons.
Contact us to arrange your returns here: info@ParsonsJewellers.com